Life is not really operating like any other day right now. Impacts on travel and where and when we can go are still grey.
That’s why we have decided to introduce a temporary cancellation policy. It’s a policy to give us confidence in doing our part, organising great trips, and gives you the opportunity to start planning your next holiday. Actually have something to look forward to without financial stress or worry. Consider this cancellation policy your trusty spares kit for the somewhat bumpy roads ahead.
Here are the details of our cancellation policy. You can find this in full on our Terms and Conditions page here.
Covid-19 ‘cancel at any time’ Cancellation Policy
Due to the circumstances of COVID-19 and its impacts on the travel industry, Lifecycles Travel has introduced a temporary cancellation policy.
The policy will cover:
Any purchase of domestic travel including rides, holidays or bike hire purchased with the intent to conduct travel between 1st May 2020 and 31st December 2020 can be cancelled and customers will be issued a full refund.
Any purchase of international travel including Italy Grand Tours purchased with the intent to conduct travel between 1st May 2020 and 31st December 2021 can be cancelled and customers will be issued a full refund.
Customers can ‘cancel at any time’ and receive a refund if COVID-19 has directly impacted their ability to engage with Lifecycles Travel and their cycling tourism products. This includes government-imposed travel bans and restrictions, sickness or poor health and/or unforeseeable impacts of COVID-19.
Over the coming weeks and months we will be rolling out some new trips and holidays in preparation for reopening. We are ready to kick back into gear and you’ll love what we’ve got in store.
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