Lifecycles Travel’ Terms and Conditions

Trip Booking & Payment

Domestic Trips (in Australia)

To reserve your booking, we require a AUD$500 deposit per person. The balance of your payment is due 60 days prior to departure. If reserving your trip within 60 days of departure, full payment is required.

International Trips (outside of Australia)

To reserve your booking, we require a AUD$500 deposit per person. The balance of your payment is due 90 days prior to departure. If reserving your trip within 90 days of departure, full payment is required.

 

Trip Cancellation Policy

Domestic Trips (in Australia)

If you have to cancel your domestic Lifecycles Travel trip, you will be subject to the following cancellation fees: cancellation more than 60 days before the trip start incurs a $500 cancellation fee, cancellation 31-60 before the trip start incurs a 50% cancellation fee, cancellation within 30 days of trip start incurs a 100% cancellation fee.

Should you cancel your reservation more than 60 days in advance of the departure date, the entire AUD$500 per person deposit is transferable as a future trip credit to be used by the same traveller towards a Lifecycles Travel trip departing within 24 months of the original trip cancellation date. This credit cannot be extended beyond 24 months but may be transferred to another trip only once.

International Trips (outside of Australia)

If you have to cancel your international Lifecycles Travel trip, you will be subject to the following cancellation fees: cancellation more than 90 days before the trip start incurs a $500 cancellation fee, cancellation 61-90 before the trip start incurs a 75% cancellation fee, cancellation 31-60 before the trip start icurs a 50% cancellation fee, cancellation within 30 days of trip start incurs a 100% cancellation fee.

Should you cancel your reservation more than 90 days in advance of the departure date, the entire AUD$500 per person deposit is transferable as a future trip credit to be used by the same traveller towards a Lifecycles Travel trip departing within 24 months of the original trip cancellation date. This credit cannot be extended beyond 24 months but may be transferred to another trip only once.

 

Bike Hire Terms and Conditions

When your bike is delivered to you on the first day of rental, you will be asked to sign a bike hire waiver, release and consent form. You cannot hire a bike without a saved waiver, release & consent form:

I hereby declare that I and everyone using the bicycle(s) I am now renting have the necessary experience to use it/them, and that I have tested and checked its/their perfect working condition. I will notify Lifecycles Travel immediately of any eventual malfunctions or breakages. I declare that the bicycle(s) will not be used improperly and that I will personally deliver it/them to the agreed return location on the final day of rental. I authorise Lifecycles Travel to charge me for all eventual costs in case of damages to the bicycle(s) during my rental period, comprehensive of labour. In case of theft, I will be responsible for reimbursing Lifecycles Travel for the original purchase price of the bike, plus the cost of any accessories that were provided at the time of the bike rental. I agree to not hold Lifecycles Travel its operators, agents and employees responsible for personal injuries or property damage, loss or delay, or change of itinerary incurred by any person or renter arising out of the act of negligence of any direct or supplemental carrier, or other person rendering any of these services, nor shall Lifecycles Travel be responsible for any injuries, death, damage, loss or delay in any means of transportation or by reasons of any event beyond the actual control of Lifecycles Travel, or of any agent or supplier.

 

Guided Rides Cancellation Policy

Once a guided ride is booked, 25% will be non-refundable. Same-day cancellation is 100% non-refundable

 

Bike Hire Cancellation Policy

Once a hire bike is booked, 25% of the rental cost will be non-refundable. Cancellation within 1 week of the rental will be 50% non-refundable

 

Risks

All Lifecycles Travel trips are intentionally designed to take clients “off the beaten path” to places where facilities, infrastructure, safety and other standards may not be sophisticated and may be different from those in a traveller’s home country. Trips involve physical activity that can be demanding, depending on the condition of the traveller, and the risk of serious personal injury, including permanent disability and death from accident, illness or the actions or negligence of other persons. Medical facilities and services may not be easily accessible and may not be sophisticated. There are other risks associated with the trips, such as theft or loss of or damage to property. Some of the services provided in connection with the trip, including accommodation, transportation, food service, and local tours and activities, are obtained from independent suppliers over whom Lifecycles Travel has no control.

 

Limitation of Liability, Release & Indemnity

Lifecycles Travel strictly and expressly relies on each traveller to read, sign and return our standard Acknowledgement of Risk, Release and Indemnity form. This document will be sent to you when you receive your final invoice, and is also attached here. The document must be completed and returned to us within 14 days of receiving it.